Enjoyed Purchasing My Car

Despite living in the Ottawa area I opted to deal with Peterborough Hyundai because of Jordan who is one of their sales staff. 6 months prior I was hoping to buy a 2020 model Kona, but Jordan was unable to find any remaining vehicles in our model choice. Even though we were unsuccessful in buying a vehicle at that time, the experience was great. Jordan skipped the usual games that I experienced with other dealers, and for the first time I came away from my car buying experience not feeling like I needed a shower. Decided to give it another try in 2021 and I was not disappointed by Jordan and Hernan (manager). They offered to match an offer I got in Ottawa (needed to do comparatives), swapped out the winter tires for me, and then they delivered the vehicle to my house in the Ottawa area. Turns out they also own the Subaru dealership in Peterborough and my wife and I decided to upgrade our Subaru as well. They beat the Subaru offer on the QC side, swapped our winter ties in, and once again delivered the vehicle. Delivery guys were awesome. Pleasure to deal with and they were excited to talk about the features of our new cars in the driveway. If I had only one complaint it would be that the process for doing all the document signing online has not caught up yet to the other industries such as banking. No digital signatures and long contracts with confusing numbers. In that regard there was a fair bit of back and forth to make sure that we had everything right in the documents. Hope they continue to refine this model of business going forward because it is much easier and better than the pressure experienced in a dealership. For the first time in my life I can honestly say that I enjoyed buying a car! Thanks team!